Terrible service

My car has been taken for repairs and it’s been over a month and it’s still not repaired, sitting at a workshop. No one wants to take accountability, the part was ordered a month after the car was taken in. I’m really upset with the service, no one cares as long as we continue to pay insurance 😡😡😡😡I’m still waiting………….chery on top, zero communication now I have to beg for my car