Terrible service and worst company to deal with, will be canceling insurance with them.

I logged a call on the 14/10 /2019 for a right rear glass to be fitted on my vehicle. Autoboyz who works with Kingprice informed me that a team will be out to my place on the 15/10/2019 to do fitment. I waited till 2pm and Noone called me or came. I called Autoboyz and they told me they waiting for authorization from Kingprice. I told them that someone should have informed me if Noone is coming out. I called Kingprice to find out what is the delay, they put me back to Autoboyz. They told me they will contact Kingprice then get back to me. I called Kingprice and Autoboyz several times but still waiting. I don't have a garage. I stayed away from work to get this done. If it rains my car will get wet and my car is at risk without a glass.