Terrible service

I have a car with King Price insurance now for 4 months, I pay every month on time, and was so impressed with the fact that each month they reduce my premium. But that was very short lived. a stone hit my car windscreen, I put in a claim on their site and they were quick to call me cause I needed to pay excess for the work. I agreed Their service provider contacts me 4 days after they told me they would. makes an appointment which i had to postpone. they than contact me 6 days later to rearrange, come to my office and bring the incorrect windscreen with them. Now they have to order again. The glass people say King Price gave them insufficient details of the vehicle.

I complained to King Price, and 3 days later still waiting for somebody to come back to me regarding my complaint. Looks like I go back to a more expensive insurance company who keeps to what they say and payment is worth it