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christine S

1 reviews | Active since Sept 2012

12 Dec 2016, 09:00

Terrible Service

<p>I cancelled my insurance with King Price the last week in November 2016, i spoke to supervisor and she ensured my that my debit order will only go off pro rata for one day. Last week when i checked my bank statement the whole amount went off. I phone numerous times but my call only gets put through to different people , I have sent an email as well.</p> <p> </p> <p>If this is not sorted by end of this week i will lay a complaint at the ombudsman.</p> <p> </p> <p> </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply12 Dec 2016, 14:53
Official

Dear Christine

It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.

Kavish from our retentions department has been in contact with you regarding your complaint and the way forward.

Should you have any other requirements, please do not hesitate to contact us.

Royal regards

The Kings Court