TM
Tsholofelo M
1 reviews | Active since Apr 2023
05 Nov 2025, 16:01
Terrible experience
Terrible service even after escalation, the manager Andre Potgieter is even avoiding my calls.. this is one insurance that makes it looks you are a a begger. As a third party and have been wronged its sad that I have to follow King Price to fix my car for only 7k
Helpful (0)
Replies (9)0
Replies (9)King Price Insurance's replyOfficial
06 Nov 2025, 09:23Hi Tsholofelo
A release was sent to you on Monday by our legal team. Please note a 3rd part claim takes 15-20 working days and we are still well within this time frame however we are trying our best to speed up the process. Please also note that Andre works in our sales team and is unable to assist you with a 3rd party claim. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
A release was sent to you on Monday by our legal team. Please note a 3rd part claim takes 15-20 working days and we are still well within this time frame however we are trying our best to speed up the process. Please also note that Andre works in our sales team and is unable to assist you with a 3rd party claim. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
King Price Insurance's reply06 Nov 2025, 09:23
Official
Hi Tsholofelo
A release was sent to you on Monday by our legal team. Please note a 3rd part claim takes 15-20 working days and we are still well within this time frame however we are trying our best to speed up the process. Please also note that Andre works in our sales team and is unable to assist you with a 3rd party claim. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
A release was sent to you on Monday by our legal team. Please note a 3rd part claim takes 15-20 working days and we are still well within this time frame however we are trying our best to speed up the process. Please also note that Andre works in our sales team and is unable to assist you with a 3rd party claim. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
TM
Tsholofelo M's updateReviewer Update
06 Nov 2025, 11:17I have never received a release, and its dissapointing to note that a whole sales manager is ignorin the potential customer they can recruit by sure casing tgat they see the ambassador , my point here is tha you clearly dont get the idea of communicating and be the trusted provider. I am still of the view that as a young insurance company you still have a long way to go if you do not treat your customer with honesty and respect.
TM
Tsholofelo M's update06 Nov 2025, 11:17
Reviewer Update
I have never received a release, and its dissapointing to note that a whole sales manager is ignorin the potential customer they can recruit by sure casing tgat they see the ambassador , my point here is tha you clearly dont get the idea of communicating and be the trusted provider. I am still of the view that as a young insurance company you still have a long way to go if you do not treat your customer with honesty and respect.
King Price Insurance's replyOfficial
06 Nov 2025, 11:33Hi Tsholofelo
A follow up has been sent to legal regarding the release, you will be contacted to discuss.
A follow up has been sent to legal regarding the release, you will be contacted to discuss.
King Price Insurance's reply06 Nov 2025, 11:33
Official
Hi Tsholofelo
A follow up has been sent to legal regarding the release, you will be contacted to discuss.
A follow up has been sent to legal regarding the release, you will be contacted to discuss.
TM
Tsholofelo M's updateReviewer Update
13 Nov 2025, 05:54KingPrice,
Another week no communication on the status report of this small claim, honestly I wonder who still go and sign up with such insurance. I am not the one to continuously follow up but this kingprice is on another level of incompetency.
Another week no communication on the status report of this small claim, honestly I wonder who still go and sign up with such insurance. I am not the one to continuously follow up but this kingprice is on another level of incompetency.
TM
Tsholofelo M's update13 Nov 2025, 05:54
Reviewer Update
KingPrice,
Another week no communication on the status report of this small claim, honestly I wonder who still go and sign up with such insurance. I am not the one to continuously follow up but this kingprice is on another level of incompetency.
Another week no communication on the status report of this small claim, honestly I wonder who still go and sign up with such insurance. I am not the one to continuously follow up but this kingprice is on another level of incompetency.
King Price Insurance's replyOfficial
13 Nov 2025, 08:29Hi Tsholofelo
As previously advised a 3rd party claim takes 15-20 working days to process as it is a legal process. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
As previously advised a 3rd party claim takes 15-20 working days to process as it is a legal process. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
King Price Insurance's reply13 Nov 2025, 08:29
Official
Hi Tsholofelo
As previously advised a 3rd party claim takes 15-20 working days to process as it is a legal process. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
As previously advised a 3rd party claim takes 15-20 working days to process as it is a legal process. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
TM
Tsholofelo M's updateReviewer Update
13 Nov 2025, 10:22Its always easy to hide behind your 15-20 days, there is is no reasonable claim that takes 2 months for a mere 7k. This is an accident that happened 3/10/2025, and you only started wotking on on it on the 24/10/2025 after following up not once....Logic tells me you are frustrating me because I am 3rd party...by the way the 15-20 days will eventually lapse and i will see what is the excuse.
TM
Tsholofelo M's update13 Nov 2025, 10:22
Reviewer Update
Its always easy to hide behind your 15-20 days, there is is no reasonable claim that takes 2 months for a mere 7k. This is an accident that happened 3/10/2025, and you only started wotking on on it on the 24/10/2025 after following up not once....Logic tells me you are frustrating me because I am 3rd party...by the way the 15-20 days will eventually lapse and i will see what is the excuse.
King Price Insurance's replyOfficial
14 Nov 2025, 08:34For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
King Price Insurance's reply14 Nov 2025, 08:34
Official
For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
TM
Tsholofelo M's updateReviewer Update
17 Nov 2025, 13:06Your legal team is as bad...I just need to see when will this 3rd party claim get paid, otherwise I have made peace with your terrible service
TM
Tsholofelo M's update17 Nov 2025, 13:06
Reviewer Update
Your legal team is as bad...I just need to see when will this 3rd party claim get paid, otherwise I have made peace with your terrible service
King Price Insurance's replyOfficial
18 Nov 2025, 08:46Hi Tsholofelo
We are truly sorry to hear you feel this way. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
We are truly sorry to hear you feel this way. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
King Price Insurance's reply18 Nov 2025, 08:46
Official
Hi Tsholofelo
We are truly sorry to hear you feel this way. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
We are truly sorry to hear you feel this way. For any further inquiries kindly contact our legal team directly on *** or contact us on ***.
