1 reviews | Active since Jun 2016
TERRIBLE CUSTOMER SERVICE
<p>I am writing this to warn of people wanting to insure with KINGPRICE insurance of the terrible customer service we have received</p> <p>Our vehicle was booked in with Kingprice nominated panel beater Auto magic on the 12.05.2016 - after being given the run around</p> <p>By the panel beater for almost 3 weeks we were then informed that the panal beater in question had closed down and our vehicle</p> <p>Was moved without our knowledge or consent to another panal beater – we were contact by our insurance almost three days later</p> <p>To notify us of the move - I am unable to go into fill and complete details of the entire situation as it would be to long – eventually I had gone</p> <p>To the “new” panel beater only to be told that my vehicle had not even been touched by Kingprice nominated panel beater - we have taken this</p> <p>Up with Kingprice and asked for some sort of compensation to be granted at least on the excess amount to be paid – all we were told is that we are being</p> <p>Conpensated by means of our car hire being extended but this was not compensiation this was the responsibility of the insurance company as their service provider</p> <p>Was unable to complete the task within the given time. We have left a message via the website to speak to the “King” directly but again have received no response.</p> <p>There is much more to this incident but I am unble to go into full details due to space limitation- but would like to warn people wanting to take out insurance</p> <p>Cheap insurance comes at a high cost.</p>
Hi Natasha
Our repair management department has been in contact with you to discuss your concerns and to explain the reasoning behind the vehicle being moved to a different panel beater.
Should you require any further information please do not hesitate to contact us directly.
Royal regards
The kings court
Hi Natasha
Our repair management department has been in contact with you to discuss your concerns and to explain the reasoning behind the vehicle being moved to a different panel beater.
Should you require any further information please do not hesitate to contact us directly.
Royal regards
The kings court
