Terrible client service

I signed up with King price insurance a week ago and i must say i am highly disappointed in their service i am not getting any joy from them at all. They got my insurance inception date wrong than they got my debit order date wrong and now they telling me i am not covered because they did not receive any funds from my account when i specifically told them on which date they need to debit but they decided to debit before the the time. I keep getting different information from all 5 consultants i have spoken to, the last one i spoke to said i was given the incorrect information. So it makes me wonder whether they receive the same training if they are giving clients wrong information which in turn inconveniences us in the process. I asked to speak to a supervisor and i was told they were all in a meeting, i asked for all call recordings from the time i signed up with them to date i was told it would take about 24hrs and that i would receive feedback but the 24hrs has passed and i still haven't received call recodings or any feedback from anyone. I called in today and they told me they would get back to me before close of business and still nothing. So i am now driving around without cover all because of the INCOMPETENCE of the staff of King Price insurance and their lack of urgency towards their client's needs. I am very disgusted by their level of service and their treatment towards their clients. I wouldn't recommend or even refer anyone to them. I am thinking of changing my insurance all together.