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Nelson S
1 reviews | Active since Mar 2011
11 May 2022, 08:46
Terrible claims' experience
Over a week since my claim submission: - No progress update; - No contact from the appointed service provider; - No feedback from the consultant.
Since Monday I have been following up and till now, still not concrete feedback and wayforward.
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Replies (2)0
Replies (2)
King Price Insurance's replyOfficial
11 May 2022, 15:47We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.
Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.
King Price Insurance's reply11 May 2022, 15:47
Official
We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.
Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.
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Nelson S's updateReviewer Update
12 May 2022, 10:22I'm really disappointed at the Service from King Price. Since sunday we are flooding and till now nothing has been done to stop the flooding or commence the repair work. The house has been flooding since Sunday and every single day since it has been promises but no action. Today is Thursday. No on. I am going to cancel my policy.
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Nelson S's update12 May 2022, 10:22
Reviewer Update
I'm really disappointed at the Service from King Price. Since sunday we are flooding and till now nothing has been done to stop the flooding or commence the repair work. The house has been flooding since Sunday and every single day since it has been promises but no action. Today is Thursday. No on. I am going to cancel my policy.