LT
Lize T
1 reviews | Active since Jan 2012
20 Jan 2023, 13:51
Terrible Call Centre Staff
Got a call from a call agent to "offer me" better insurance. I kindly declined and she just kept talking. I had to tell her 5 times I am not interested and then she just put the phone down in my ear. If this is they way your call Centre staff deals with potential clients, I don't even want to know what your service is going to be like!
Helpful (0)
Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
20 Jan 2023, 14:02Hi Lize
Our sincerest apologies for the negative experience
We ran a search on the number you provided this website and cannot find any outgoing calls from our call centre to your number. We kindly request that you provide us with the number that called you as well as the number they called you on in order for us to urgently investigate this as this is not the level of service we strive to provide.
Our sincerest apologies for the negative experience
We ran a search on the number you provided this website and cannot find any outgoing calls from our call centre to your number. We kindly request that you provide us with the number that called you as well as the number they called you on in order for us to urgently investigate this as this is not the level of service we strive to provide.
King Price Insurance's reply20 Jan 2023, 14:02
Official
Hi Lize
Our sincerest apologies for the negative experience
We ran a search on the number you provided this website and cannot find any outgoing calls from our call centre to your number. We kindly request that you provide us with the number that called you as well as the number they called you on in order for us to urgently investigate this as this is not the level of service we strive to provide.
Our sincerest apologies for the negative experience
We ran a search on the number you provided this website and cannot find any outgoing calls from our call centre to your number. We kindly request that you provide us with the number that called you as well as the number they called you on in order for us to urgently investigate this as this is not the level of service we strive to provide.
LT
Lize T's updateReviewer Update
22 Jan 2023, 16:03Hi there
She did phone me on the number provided to this site. Then number she phoned from was ***.
Thank you for your feedback - I appreciate the acknowledgement! Nothing annoys me more when call staff who is all nice and friendly, until you decline and then have the audacity to just be rude and put the phone down in your ear.
She did phone me on the number provided to this site. Then number she phoned from was ***.
Thank you for your feedback - I appreciate the acknowledgement! Nothing annoys me more when call staff who is all nice and friendly, until you decline and then have the audacity to just be rude and put the phone down in your ear.
LT
Lize T's update22 Jan 2023, 16:03
Reviewer Update
Hi there
She did phone me on the number provided to this site. Then number she phoned from was ***.
Thank you for your feedback - I appreciate the acknowledgement! Nothing annoys me more when call staff who is all nice and friendly, until you decline and then have the audacity to just be rude and put the phone down in your ear.
She did phone me on the number provided to this site. Then number she phoned from was ***.
Thank you for your feedback - I appreciate the acknowledgement! Nothing annoys me more when call staff who is all nice and friendly, until you decline and then have the audacity to just be rude and put the phone down in your ear.
King Price Insurance's replyOfficial
23 Jan 2023, 08:43Your complaint has been escalated to our Marketing team.
Please accept our sincere apologies for your bad experience.
Please accept our sincere apologies for your bad experience.
King Price Insurance's reply23 Jan 2023, 08:43
Official
Your complaint has been escalated to our Marketing team.
Please accept our sincere apologies for your bad experience.
Please accept our sincere apologies for your bad experience.