DW
David W

1 reviews | Active since Dec 2021

01 Jun 2023, 12:59

terrible call centre

I just got a call from a robot at King Price offering a quotation of insurance. After a minute it became clear that "Alice" who I was speaking to was not a real person. If this is how King Price is axing jobs to cut costs at their cold calling centres, I'd hate to know what the claim process will be like.

0
Replies (2)
King Price Insurance
King Price Insurance's reply01 Jun 2023, 13:19
Official
Hi David,

We work with several 3rd party marketing affiliates who utilise their own databases for this type of marketing. Please provide us with the number you received the contact on as well as the number it came from so we can investigate further.
DW
David W's update01 Jun 2023, 15:21
Reviewer Update
Thank you. The number it came from is +***8, but I won't share my number with anyone.