ZM
Zama M
1 reviews | Active since Apr 2019
23 Apr 2019, 23:35
Super bad service
The worst insurance ever my story is so long and sand I don't were to begin...my vichle is still with the penelbeaters it 3mnths now king price gave me a courtesy car they only booked it for 5days ?? my vichle will only be ready in 2weeks so when I take back the courtesy car i won't have a car to use it totally unexpected when I call king Prince I hold on the phone for 20mim just to get feedback back...I have never met such an *********** company my stress levels are always up i had to cry ?? to get help.. The Agent are very professional I must say but the top management is wrotren.
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King Price Insurance's replyOfficial
25 Apr 2019, 15:33It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. Sone from our SEM department has been in contact with you to discuss your concerns regarding the rental vehicle and the way forward. Should you require any further assistance please do not hesitate to contact or email us on ***
King Price Insurance's reply25 Apr 2019, 15:33
Official
It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. Sone from our SEM department has been in contact with you to discuss your concerns regarding the rental vehicle and the way forward. Should you require any further assistance please do not hesitate to contact or email us on ***