1 reviews | Active since Apr 2014
Stuffed Up My Credit Score with false promises
I recently took comprehensive vehicle insurance from King Price for my new car that I took delivery of on the 24/10/2015 the agreement between me and the consultant was to be charged a pro rata rate for the 24th, 25th and 26th which will be debited on the 26th of October along with my full installment for the month of November. I knew I had till Sunday evening to deposit the money into my account but to my surprise I found that the money had already been debited and returned as unsuccessful. Leaving me without insurance, a bad credit rap (taken me over a year to get previous black marks fixed) and a penalty charge from my bank for the bounced debit. After contacting King Price I was promised that at the very least they would try send a letter to my bank explaining what happened and that they were at fault. So far all they did was redebit my account to make sure they get their money. Now I am being refused another credit application I desperately need and its not even my f***ing fault!!!<br> I find this very disappointing and unless it is somehow fixed I will be cancelling with King Price and moving to a new insurer.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jenny from our retentions department has been in contact with you to discuss your concerns and the way forward.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jenny from our retentions department has been in contact with you to discuss your concerns and the way forward.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
