1 reviews | Active since Aug 2013
STOP DEBITING MY ACCOUNT AND REFUND!I AM DISGUSTED
I have canceled a king price policy on the 24 February 2016 ,before it can even commence on the 1/03/2016 because my current insurance gave me a better offer but king price keeps on DEBITING my account without my consent!!Another debit order went through on the1/04/2016 despite having communicated with them several times to refund me after they debited they debited my bank account on the 1/03/2016.I find this ********** and disgusting!This is really getting ridiculous and unprofessional.I WILL NEVER TAKE A POLICY WITH THIS COMPANY,THE WAY THEY DISPLAY SO MUCH INCOMPETENCE AND DESPERATION WHEN IT COMES TO THEIR POTENTIAL CLIENTS.IM VERY DISGUSTED WITH THE WAY THEY CONDUCT THEIR BUSINESS.JUST SHOWS THAT THEY DONT LISTEN TO THEIR CLIENTS BECAUSE I HAVE SENT TONS OF EMAILS TO REFUND ME BUT THEY KEEP ON DEBITING MY BANK ACCOUNT INSTEAD.I NEED THEM TO REFUND ME EVERY CENT THEY TOOK FROM MY ACCOUNT and CANCEL THAT DEBIT ORDER.I HAVE NO BUSINESS WITH THEM!!!
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Megon from our retentions department has been in contact with you to discuss your concerns as well as to assist with your request. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Megon from our retentions department has been in contact with you to discuss your concerns as well as to assist with your request. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court