1 reviews | Active since May 2016
Still waiting for my refund
<p>I cancelled my policy with King Price Insurance and was still debited an amount of R1929.74</p> <p>I called King Price on 21 Feb and was told I would be refunded, after nothing happened I called again on 24 Feb and told I would be refunded on1 March March. It is now 2 March and I am still waiting for my refund.</p> <p> </p> <p>Firstly you give me the run around with canceling my policy and now you delaying to refund me. Do not claim to have royal service, since you cannot provide it.</p> <p> </p> <p>Refund me my money. I am sick and tired of constantly calling you guys for the same thing. Next time I'll just contact the Ombudsmen </p>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department was in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department was in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court