aB
adelaide B
1 reviews | Active since Nov 2013
06 Apr 2016, 16:00
Still waiting for do not tow stickers
Since inception of policy - I have not received my \do not tow stickers\". Is this normal? I refuse to be liable for an unauthorized tow as I still ave not received the stickers. I have called numerous times - last consultant actually said i need to request them? How bizarre - Am I to make my own stickers? No happy with this poor service."
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King Price Insurance's replyOfficial
07 Apr 2016, 18:47Hello laelo1212,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Cherease from our client care department has been in contact with you to discuss you concerns as well as to arrange the delivery of the stickers. Thank you for your patience and understanding.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Cherease from our client care department has been in contact with you to discuss you concerns as well as to arrange the delivery of the stickers. Thank you for your patience and understanding.
Royal regards
The kings court
King Price Insurance's reply07 Apr 2016, 18:47
Official
Hello laelo1212,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Cherease from our client care department has been in contact with you to discuss you concerns as well as to arrange the delivery of the stickers. Thank you for your patience and understanding.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Cherease from our client care department has been in contact with you to discuss you concerns as well as to arrange the delivery of the stickers. Thank you for your patience and understanding.
Royal regards
The kings court