NS
Nelson S
1 reviews | Active since Mar 2011
31 Jan 2016, 16:15
Still waiting
Asked to cancel my insurance as I managed to get a cheaper premium elsewhere and King price promised to get back to me maybe with a much better premium. Spoke to their retention consultant and a week down the line I am still waiting. Tomorrow February starts and I would maybe be with a new insurer instead of still going to pay the high premium I am paying with King price. I am now really annoyed that each time I interact with King price I end up having to complain. Can you be professional enough and do exactly as you promise. Not once have I missed a premium and the level of service I get from you is pathetic.
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King Price Insurance's replyOfficial
03 Feb 2016, 16:50Hello Service01,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our retentions department has been in contact with you to discuss your policy and the way forward. Thank you for your patience and understanding , should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our retentions department has been in contact with you to discuss your policy and the way forward. Thank you for your patience and understanding , should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply03 Feb 2016, 16:50
Official
Hello Service01,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our retentions department has been in contact with you to discuss your policy and the way forward. Thank you for your patience and understanding , should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our retentions department has been in contact with you to discuss your policy and the way forward. Thank you for your patience and understanding , should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court