1 reviews | Active since Jun 2016
Still not sorted out
<p>I just want to inform people out there, a month ago i was in an small accident and it took king price 2 weeks to asses the accident scene and still didnt came to an conclusion so i withdraw my claim where it took them 3 days to return my car as they returned my car with the bumper damaged as it wasnt damaged and as they lost my tripot dust cover for my cv-joint i phoned in and as per our discussion they claim it is smd's responsibillity and smd claims it is king price responsibbility my car has been back for two weeks and it has already been repaired by my personal panelbeater and im still awaiting my part from king price as it is the only thing holding me back of driving my car again and it seems im going to drive it with an broken damaged bumper that was caused by king price as i left my car in they hands.and this message is been placed with facts as i have pictures of all this damages caused and still 2 weeks later the matter is still not solved.</p>
Hi Ruben
Thank you for your comments and allowing us the opportunity to respond. We note that SMD has accepted responsibility for the missing part and that you have been informed of this. We further note that Bianca from our repair management division has been in contact with you regarding the damaged bumper and has requested photos in this regard in order to investigate.
Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Hi Ruben
Thank you for your comments and allowing us the opportunity to respond. We note that SMD has accepted responsibility for the missing part and that you have been informed of this. We further note that Bianca from our repair management division has been in contact with you regarding the damaged bumper and has requested photos in this regard in order to investigate.
Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Hi Ruben
Just a follow up, as per our records Bianca from our repair management department has been in contact with you to discuss your concerns.
Please let us know if you require any further assistance.
Royal regards
The kings court
Hi Ruben
Just a follow up, as per our records Bianca from our repair management department has been in contact with you to discuss your concerns.
Please let us know if you require any further assistance.
Royal regards
The kings court
Good day,
thanks for Bianca from King price i am smiling again, as for my complaint she was an big assistance to my claim and gave me feedback time to time and thanks to Bianca we came to an conclusion and i'm sorted.
Good day,
thanks for Bianca from King price i am smiling again, as for my complaint she was an big assistance to my claim and gave me feedback time to time and thanks to Bianca we came to an conclusion and i'm sorted.