Still no feedback
<p> </p> <p>I submitted a claim for a cracked windscreen. King Price misplaced my calim and informed me that it is their 3rd party agent who needs to assist me, Auto Boys. After logging another claim their 3rd party agent made an appointment with me, only to move the appointment out twice. Today was the final appointment and Auto Boys just phomed me to let me know that they do not have authorisation to replace my windscreen. </p> <p> </p> <p>My windscreen is still broken and has not been replaced??!!!! This is unacceptable and very bad service. </p> <p> </p> <p>I'm looking for a new insurer. </p>
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Auto boys was in contact with you on the 3rd to make the final arrangements and a fitment date was arranged for the 4th. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Auto boys was in contact with you on the 3rd to make the final arrangements and a fitment date was arranged for the 4th. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court