HH
Haytham H

1 reviews | Active since Sept 2024

23 Jul 2025, 15:33

Stay Far Away.

Sometime last year late August I had a crash, and early September my bike was taken to JMD in Kempton Park for repairs.

That’s when the horror began.

I waited months for my bike to be returned, spending thousands of rands on uber, only to receive my bike back only half fixed. Still skew with a bent clutch lever, my fuel injection briefly acted up, my rear brake lever separated itself after locking up, my headlight was skew, and the issues were plenty.

The bike was taken back for “repairs” AGAIN, only to be returned with a new problem. They forgot to re-fit the cover on my top steering bearing. I half kicked up a storm it seems because KP’s management reached out and before long arrangements were made.

I had to fight for a courtesy car though, even though KP’s sub-par backyard mechanics messed up continuously, inconveniencing me and putting my life in danger. But it was sorted. “Sorted”.

Recently I realised another issue, but I don’t care anymore about their “help”. I wrote a review involving said motorcycle “repairers” on Hellopeter, and at first they reported my review as false, but with proof of events it then remained on their website.

Who then goes and claims my review is nonsense? The same KP representative or “Motorcycle claims Assessor”, saying “We have never had any accountability issues. Yes, they sometimes do make mistakes, but they always own up to it and fix whatever needs fixing.” And “Their knowledge is unmatched and their clients always comes first.

Please don't let negative reviews fool you.”

The absolute gaul to do something like that after my experience. DISGUSTING.

I hope the owner of KP reads this and feels the same churn in their stomach as me.

0
Replies (2)
King Price Insurance
King Price Insurance's reply23 Jul 2025, 16:04
Official
Hi Haytham
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to our assessing team who will be in contact to discuss.
HH
Haytham H's update12 Dec 2025, 23:56
Reviewer Update
KP your ***** mechanics didn’t stop there, but it seems *******ion and under the table favours are also at hand.

I had left a similar, if not the same review on the specific mechanics that you used, and what happens?
The apparent motorcycle assessor that was making sure that the bike was being reassembled and fixed properly countered my review saying the following:

“JMD Motorcycles Kempton Park
Writing a review on behalf of King Price Insurance:
Motorcycle claims Assessor
I've been dealing with JMD for the last 5/6 years.
We have never had any accountability issues.
Yes, they sometimes do make mistakes, but they always own up to it and fix whatever needs fixing.
Their quotes are fair and competitive.
Their knowledge is unmatched and their clients always comes first.
Please don't let negative reviews fool you.”

Please explain this.