Status of my insurance cover

, I called king price in April, middle of the month. I wanted to increase my access and decrease my premium, the consultant told me that my preliminary is 600. And sumtin( I don' t remember the exact randa) and to my knowledge my premium was 935. I then sai. To the consultant if my premium.is less let's jst leave it. I do not know wat happened when . Called in for the updated copy of the policy document the sent me the one with 935 premium. When . Asked what happened . Was told there was a misunderstanding they will listen to the telephone conversatio. And get back tome, I m stil waiting. And whenever call for the feedback they tell me a consultant will get back to me, but they never got back to me.