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Sivanthan N
1 reviews | Active since Jan 2026
16 Jan 2026, 10:19
Slow Service from King Price, FOGI and Kwikot
I'm disappointed with my geyser replacement as the geyser is faulty. King Price insisted I use their plumber that was booked through FOGI, the middleman that fails to respond promptly or at all correspondence. FOGI should apparently call the manufacturer Kwikot but King Price, the plumber and I still wait for some action. Disappointed.
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Replies (4)
King Price Insurance's replyOfficial
16 Jan 2026, 11:00Hi Sivanthan
We are truly sorry to hear you are disappointed. We note that FOGI have reported the matter to KWIKOT the manufacturer of the geyser as it is under warranty. We have asked them to call you with an update.
We are truly sorry to hear you are disappointed. We note that FOGI have reported the matter to KWIKOT the manufacturer of the geyser as it is under warranty. We have asked them to call you with an update.
King Price Insurance's reply16 Jan 2026, 11:00
Official
Hi Sivanthan
We are truly sorry to hear you are disappointed. We note that FOGI have reported the matter to KWIKOT the manufacturer of the geyser as it is under warranty. We have asked them to call you with an update.
We are truly sorry to hear you are disappointed. We note that FOGI have reported the matter to KWIKOT the manufacturer of the geyser as it is under warranty. We have asked them to call you with an update.
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Sivanthan N's updateReviewer Update
16 Jan 2026, 12:31Thank you. FOGI seem to be delay in this process. Kwikot has contacted me. I am waiting for their technicians to arrive. Many thanks
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Sivanthan N's update16 Jan 2026, 12:31
Reviewer Update
Thank you. FOGI seem to be delay in this process. Kwikot has contacted me. I am waiting for their technicians to arrive. Many thanks
King Price Insurance's replyOfficial
16 Jan 2026, 12:59Thank you for the feedback.
King Price Insurance's reply16 Jan 2026, 12:59
Official
Thank you for the feedback.
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Sivanthan N's updateReviewer Update
16 Jan 2026, 16:18Thank you King Price and Kwikot, Kwikot technicians promptly attended to the problem. All sorted now. Much appreciated.
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Sivanthan N's update16 Jan 2026, 16:18
Reviewer Update
Thank you King Price and Kwikot, Kwikot technicians promptly attended to the problem. All sorted now. Much appreciated.