1 reviews | Active since Sept 2012
Slow Claims Procedures
We had a break-in on Monday 26 March 2018 while on leave abroad only to have returned to South Africa on 8 April 2018. The claims consultant (Frans Kekana) tried to contact me during this leave time even though I stated I would be unreachable. We agreed via email that we would make the call once I was back in the country. I have sent numerous emails to him from the 9 of April 2018 onward as well as contacting the King Price "client care" email on various occasions but I have had zero response to date.
Hi Lohan
Hearing that you’ve had a less-than-royal experience with us makes us sad. But thanks for bringing it to our attention. As per our records Frans has been in contact to register your claim and advise on the way forward. Our sincerest apologies for the negative experience.
Royal regards
The kings court
Hi Lohan
Hearing that you’ve had a less-than-royal experience with us makes us sad. But thanks for bringing it to our attention. As per our records Frans has been in contact to register your claim and advise on the way forward. Our sincerest apologies for the negative experience.
Royal regards
The kings court