HD
Hendry D
1 reviews | Active since Jan 2013
24 Jul 2019, 07:56
Slow claim response
I have submitted a claim for a ****** cellphone on 8 July, provided all necessary documents and was advised that the process will take about 7 days. There is still no conclusion to this, and it seems the adviser on my claim is not really sure how to manage this properly.
I need a faster response as I am now inconvenienced, and the reason for having and paying insurance is to be sure that I can get these type of problems sorted easily.
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Replies (2)HD
Hendry D's updateReviewer Update
24 Jul 2019, 11:10After this post, the claim was sorted within 2 hours and I am glad to say that I am very happy with the service provided.
HD
Hendry D's update24 Jul 2019, 11:10
Reviewer Update
After this post, the claim was sorted within 2 hours and I am glad to say that I am very happy with the service provided.
King Price Insurance's replyOfficial
26 Jul 2019, 08:51Hi Hendry
Thank you for your valued feedback, our sincerest apologies for your prior negative experience. Should you require any further information please do not hesitate to contact.
Thank you for your valued feedback, our sincerest apologies for your prior negative experience. Should you require any further information please do not hesitate to contact.
King Price Insurance's reply26 Jul 2019, 08:51
Official
Hi Hendry
Thank you for your valued feedback, our sincerest apologies for your prior negative experience. Should you require any further information please do not hesitate to contact.
Thank you for your valued feedback, our sincerest apologies for your prior negative experience. Should you require any further information please do not hesitate to contact.