LM
Litlhare M

1 reviews | Active since Sept 2018

23 Nov 2021, 16:37

King Price Insurance

<div>I lost my husband through a car accident Oct 24. I then notified King price of his death and was requested to submit a number of documents which i have. Gerhard is the assessor and has been shrewd and doggy in his investigation. He went to the investigating officer and **** that i had granted him permission to access the accident report. His communication has also been one sided, basically I've been receiving instructions and when i send responses they are never acknowledged. Now the claim has been rejected on basis that documents are insufficient however those very documents are we are still awaiting from the officer handling the case. I've now been instructed to collect the vehicle or else it'll incur storage fees. Gerhard is heartless!!!!</div>

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Replies (1)
King Price Insurance
King Price Insurance's reply29 Nov 2021, 10:24
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information kindly contact King Price directly.