Shocking service - King Price Consultant (name will be shared if needed)

Double barrel here - One phenomenal gentleman (Ronald) who assisted me and got my claim resolved within 3 days. He kept me updated, and guided me as the company service was sold. Thank you Ronald - you should be in a company who has more pride in what they do as you have.

Then there is the shockingly, disappointed side where there is no feedback, left messages, sent 7 e-mails. Then get told I cant hold for a consultant because she is too busy for me to hold, and in the same conversation, I get told to read my policy, and questioned as to what and why I am logging a claim. There were 3 aspects to my claim, one has been resolved, the major one will be resolved today I am advised, and then there is the 3rd part of the claim where the information shared when selling this company to me, are not correct. I have out and about for 1 reason, and have been told I am not covered for the unit I am claiming for.

If approached by King Price, think very, very carefully. The grass is not greener on the other side, its the amount of **** they put on it to look good.

Totally disgusted with the service on the smallest claim imaginable.