CA
Cheryl A
1 reviews | Active since Jul 2024
26 Jul 2024, 19:48
SHOCKING SERVICE
i had an accident in January 2024.... it took ages for them to finally approve my claim. when the panel beater went to collect my vehicle to do the repair - it was noted that there were a number of body parts/accessories missing from my vehicle. this was noted to the company that had my vehicle and to King Price. despite repeated requests - emails - phone calls - NOTHING has happened with my claim......... No communication - at my wits end.... for 6 months i have had to pay my vehicle instalments and have had to pay for a hire car........................ what to do!!!!!!!!!!!!! really disappointed at the treatment i have received....
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King Price Insurance's replyOfficial
29 Jul 2024, 09:10Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims team will be in contact to discuss your concerns and the way forward.
King Price Insurance's reply29 Jul 2024, 09:10
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims team will be in contact to discuss your concerns and the way forward.
King Price Insurance's replyOfficial
29 Jul 2024, 09:11Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims team will be in contact to discuss your concerns and the way forward.
King Price Insurance's reply29 Jul 2024, 09:11
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims team will be in contact to discuss your concerns and the way forward.