Shocking, NO "SERVICE"

Last week Thursday I requested online to be called as I wanted to get a quote for Life Insurance. Eventually got a call back and wasted 15 to 20 minutes of my life as I answered all the questions for a quote to be given to me. Was even told we are nearly finished and then the call lost / dropped. I expected this women who I dont know the name of to call me back that we can finalize the quote but I am still waiting. I called in an hour or so later, spoke to Nikcy and she said she will forward e mail to this women to contact me as she could see the notes on their side. i am still waiting for the call. I then went into King Price website and lodged complaint, they are still to call me back!! I changed my short term insurance to you, now I regret that but luckily their is many insurance companies out there so if you want me to cancel also my Short term insurance let me know. All your calls is recorded, go listen to the call, go see my complaint on your website and get back to me with answers today