CC
Colin C

1 reviews | Active since Nov 2020

18 Mar 2024, 11:24

Shocking in Lack of Professionalism

I took out a commercial insurance on my bakkie , and when sent for inspection at Autoboys in Milner Street, Autoboys failed to send the inspection report. When u contacted King Price Insurance they guarantee to get back to be asap. Three weeks later 8 followed up and and both King Price and Autoboys gave me the run around, eventually it got sorted out.

Then today I contacted King Price Insurance via the whatsapp portal I was assured that a person from there Commercial section would contact me , what I got was a customer care person tell me that I can't insure the vehicle with that section , I told him I asked for Commercial, but that fell on deaf ears.

I asked for a Senior manager to phone me, still waiting , no Surprise.

Extremely bad experience from King Price Insurance

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Replies (3)
King Price Insurance
King Price Insurance's reply18 Mar 2024, 12:01
Official
Hi Colin

Our sincerest apologies for the negative experience, please provide us with your commercial policy details in order for us to trace the policy and have the commercial department contact you urgently to discuss.
CC
Colin C's update18 Mar 2024, 12:50
Reviewer Update
Kp***
King Price Insurance
King Price Insurance's reply18 Mar 2024, 13:36
Official
Please note that this policy number is not a commercial policy, our client care team will be in contact to discuss.