1 reviews | Active since Jan 2016
SHOCKING Customer service from KING PRICE on claim
Having recently joined King Price in October with a new vehicle, i was promised the world was hounded to close my insurance policy. Only to have my vehicle in an accident 2 weeks later. Taxi blindsiding me!!!<br> <br> I immediately logged my claim as I knew my excess would be high, with early claim penalties. Today is the 12 of JANUARY 2016, 4 MONTHS AFTER MY CLAIM WAS LOGGED. My claim has been passed around like a hot potatoe with nobody taking responsibility. I have spent HOURS on the phones and sent countless emails. BUT STILL I GET NO FEEDBACK, i dont even think my claim has been taken up as my witness hasnt even been contacted. Im am beyond furious!!! <br> <br> All i want is the service I was promised and am paying for!! I definitely wouldn't recommend KING PRICE to anybody. SHOCKING
Thank you for your comments and allowing us the opportunity to respond. Cynthia from our legal department has been in contact with you to discuss the status of the recovery and the way forward. Please note that a recovery is a legal matter and therefore is a lengthy process.
Thank you for your patience and understanding.
Royal regards
The kings court
Thank you for your comments and allowing us the opportunity to respond. Cynthia from our legal department has been in contact with you to discuss the status of the recovery and the way forward. Please note that a recovery is a legal matter and therefore is a lengthy process.
Thank you for your patience and understanding.
Royal regards
The kings court
