PT
Phakamisa T

1 reviews | Active since Mar 2021

06 Dec 2021, 18:03

Serviced by an Arrogan Senior Consultant

I had an unpleasant experience with King Price Insurance recently. After an impasse that to me switching to another insurer, the senior retentions officer was so unprofessional! After I told him that I am switching to Naked insurance on account of their competitive premiums, his words were “but that’s a horrible company and people are complaining about it.” I am a service provider myself, therefore I’m very sensitive to being given bad service. I want that senior consultant to be brought forth and to say whether King Price Insurance retains clients by saying horrible things about their competitors.

As the situation stands, I will never recommend King Price Insurance to anyone because the broker service is extremely poor and their senior consultants are very arrogant

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Replies (1)
King Price Insurance
King Price Insurance's reply10 Dec 2021, 10:52
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.