Service Received from Retentions Department - Sam Van Boomen

I received my yearly increase on my insurance and noticed that I was paying substantially more than what I were quoted by another insurer. To make my story short, I was assisted by Wihan Geers and was a very happy customer with my new premium I received. 2 Weeks later I called for a quote on a vehicle I was adding to my policy, again I was very happy with the quote I was given telephonically, however the policy I receive via email was totally different and almost 50% more expensive than the quote I just received 2 weeks prior. Only then to be told that the quote I received 2 weeks ago was incorrect, sorry system error and that the increased premium will be my new premium. I rep**** again with my dissatisfaction and were contacted by Sam Van Boomen, what a pleasure being assisted by her. She sorted everything out for me and I received my new policy schedule with the premium she promised telephonically. I would recommend anyone who need assistance to get in contact with Sam. King Price, you can really be proud as a business to have a staff member like Sam in your organisation. Thank very much again Sam.