Service is King at the King but not at the SP

Thank you Tawfeeq for following up through the day in assisting with Matrix calling us to get the Tracker installed. You've checked up through the day and that in itself means a lot to us. Unfortunately King Price's SP has not come to the party and the many times we called we had to hold for many many minutes on end and then out of frustration just dropped the line. I've arranged directly with an approved installer to go and install the tracker on Saturday. Matrix itself can catch a few tips from you and also want to say thanks to Ronel at Gearlock Centre in Gezina who offered to sort all this out directly with Matrix. I hope my vehicle never gets ****** but should such an unforeseen event happen I honestly hope that Matrix's service on recovery would be better than their customer service.