TM
Tshepo M

1 reviews | Active since Jul 2018

02 Oct 2019, 11:35

**** service from King Price

Very poor service I got from King Price, I was ****** my watch reported it to them. First they couldn’t call me as I explained to them that the units is depleted on my phone, after spending more than 20min. I was finally helped, they advised me so long I must report the matter to the police station which I did. 24hours later none of them called me to tell me how far are they with my claim. I mean to start with they should be giving me an update, but they are all quite I was the one calling them. Running after them, I didn’t think that’s the service that they will give me that’s very ****. How long does it take to update a client with his claim? Especially after he lost his personal belongings?

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Replies (1)
King Price Insurance
King Price Insurance's reply02 Oct 2019, 16:55
Official
Hi Tshepo

Our claims department has been in contact with you to discuss your concerns and the way forward. Should you require any further information kindly contact our claims department directly.