DC
Dimakatso C

1 reviews | Active since May 2014

23 May 2016, 15:18

Service at claims department is not good.

<p>Service at King Price insurance is very bad. </p> <p>I send them an email on the 22 of May 2016 wanting to register a vehicle claim but they did not get back to me. I gave them a call on Monday 23 of May and asked them to call me back which they did call @13pm but I missed their call. I called them back @ 13:07 spoke to Florence at claims department she checked who was calling me and she advised that she will ask the person to call me back. As IA writing this report it's now 17:05 and nobody has called back. </p> <p> </p> <p>1st they **** about their premiums going down every 3 months and now this. </p> <p>Will have to think about taking my business else where. </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply24 May 2016, 11:28
Official

Hi Dimakatso

Our sincerest apologies for the negative experience, as per our records Stefan from our claims department has been in contact with you this morning and the claim has been registered.

Thank you for your patience in this regard, should you require any further assistance please do not hesitate to contact..

Royal regards

The kings court