FG
Fiona G
1 reviews | Active since Mar 2009
13 May 2021, 09:24
Service and App Issues
I was extremely happy with the phone call and assistance from Kholeka Nkosi...10 star service. However, I simply cannot download the App onto my phone to send in my mileage monthly. Tried PlayStore and GooglePlay. This means I'll have to pay a much higher premium than I should. I will be less than amused.
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King Price Insurance's replyOfficial
19 May 2021, 09:08 Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out. Please accept our sincere apologies in the meantime. Royal regards, The king and his court
King Price Insurance's reply19 May 2021, 09:08
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out. Please accept our sincere apologies in the meantime. Royal regards, The king and his court