*********** service

Hi there I'm writing this on behalf of my father who has had the worst experience or service from you guys and which you guys are adding to his frustration. He was involved in a accident 2 weeks ago. We submitted all the necessary information that was needed but now when it's time to fix the car you guys are taking your time and now he cant be able to work now because of this. You said it would take 3 working days to listen to the recording but it's been over a week now. We have to call you guys every single day to get a update on what's happening with the claim but we not getting anywhere with you guys. You guys are supposed to make our lives easier at a time like this but you are the ones who is making this more frustrating.