AX
Ayabonga X

1 reviews | Active since Jul 2021

23 Apr 2022, 10:27

Scratch and Dent department

They need to review and look closer at their scratch and Dent department, after submitting a claim for my cars side mirror, it was rejected due to it being an accessory of the car. I had to call and King price and fight with them, only to find out they use another company that does scratch and Dent for them. They should review all claims approved and rejected by the companies they use. But at the end the claim was approved.

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Replies (1)
King Price Insurance
King Price Insurance's reply26 Apr 2022, 11:46
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.