1 reviews | Active since Sept 2017
Safety Neglected: King Price Insurance Put Me at Serious Risk
King Price Insurance has seriously compromised my safety with their poor handling of a front suspension repair. Despite the panel beaters being cooperative, King Price caused serious delays and only partially approved the necessary work. Shockingly, they authorized replacing only one shock absorber—something any driver knows is unsafe and unacceptable.
After picking up my vehicle, I experienced a frightening moment on the highway when the steering felt disconnected from the wheels whilst in motion at just under 100km/h. If I weren’t an experienced driver, this could have led to a terrible accident. I am now forced to take my car to Mercedes-Benz for a proper safety check post the repairs because at this point I don’t even trust that King Price used genuine or safe parts.
I am glad to be ending my association with King Price. I strongly advise anyone considering their insurance to think twice—your safety should never be at risk like mine was.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to the repairer as well as our assessing team.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to the repairer as well as our assessing team.