****S! please do not insure your portable possessions with them

I have insured Jewelery with King Price. Every month my premiums still go off even though my claim was rejected under false grounds.

Maurice Mouton initially rejected my claim under inaccurate time frames, after submitting a request to YourCouncil, the assigned Maurice back to my claim.

As per my last conversation with Maurice on the 07 August, he clearly stated that the only document missing is the last used date of confirmation obtained from my service provider.

Today I get a message from King Price stating that: “I have run out of time” and “A claim was approved on 03/05/2023 and due to not receiving invoices, you thought that I was no longer interested, 90 days have passed." How is this even possible when my claim was only lodged on 01 July 2023?

I am utterly disappointed with the service that have been receiving from King Price. You continue to make false allegations regarding the time frame of my claim. You further keep appointing Maurice Mouton who keeps rejecting my claim due to the inaccurate time frame and false reasons.

The invoices were sent out on multiple occasions before 90 days to: YourCouncil - Louis Naude –27th July & 31 July 2023 Nthabiseng Chauke- 07 July Client Care: 28 June 2023

Does this company have any morals or ethics in its business practices?