DC
Deon C

1 reviews | Active since Jul 2022

24 Jun 2024, 15:46

Rude Consultants

Today I spoke to Ofentse Mtshweni with regards to canceling my policy with King Price. While we were busy with the conversation and I explained to them Numerous times that I would just like to cancel my policy they rudely just put the phone down mid our conversation and just canceled my policy. I think it is quite unprofessional and rude just to put the phone down while i was busy speaking to them. King Price Consultants need to look into a more professional ethic when they I working with their clients.

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Replies (1)
King Price Insurance
King Price Insurance's reply24 Jun 2024, 16:01
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care team will be in contact to discuss.