Rude call centre agent

Some of your call centre agents have terrible manners! I just received a call from a Cape Town number trying to sell me an insurance policy. I explained to the consultant that I was very busy at the moment and she caught me at the wrong time, well she hung up on me before I could even finish my sentence. I know very well she is trying to make a living; however if she had just asked politely if she could call me at a more convenient time I would have possibly been interested as my husband and I are shopping around for vehicle insurance. Due to her leaving a bad taste in my mouth with King Price I will most certainly not be interested if this is how some of your staff treat potential clients!