BS
Baiano S
1 reviews | Active since Jan 2015
24 Jul 2015, 11:23
Rude Behaviour and Disgusting Customer Service
This rude ***, Victor (or whatever his name is from this tel.: ***)) gave me a call today after requesting for a Quotation for my car via kingprice website, he did gave a quotation of about ~1100, with an excess of about R8500(I can't remember the exact figures.<br> <br> When I queried this huge access, he simply told me that I must \wrap my mind"around the fact that should I not have insurance policy for more than x-number of days"
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King Price Insurance's replyOfficial
24 Jul 2015, 15:22Hello Baianinho,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply24 Jul 2015, 15:22
Official
Hello Baianinho,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court