AE
Anna E

1 reviews | Active since Nov 2012

26 Mar 2019, 05:38

Rude and unprofessional

Rodney Mahlangu is the assessor assigned to my claim. (CKP ********** ). He is rude and unprofessional and I request that another assessor be assigned to my case. He has threatened and accused me. He tried everything to upset me so I would make a mistake. He repeatedly asked leading questions and when I did not give the answers he wanted, he became rude and offensive. I put the phone down while he was speaking because I am not a ******** and I deserve to be treated with respect.

0
Replies (2)
King Price Insurance
King Price Insurance's reply26 Mar 2019, 15:55
Official
We are really sorry to hear you feel that way , Lizette from our claims department has been in contact to discuss your concerns and the way forward. Should you require any further information please do not hesitate to email *** 
AE
Anna E's update31 Mar 2019, 12:14
Reviewer Update
Lizette is dead. Impossible to get hold of her. No response.