1 reviews | Active since Mar 2012
Rrefuses to remove false accident claim and increase premium with out knowledge
King Price increased my premium by over R500 with out informing me or sending me any updates.
When I called in last week on the 1st of November, I was given the run around and passed from person to person.
Eventually got a senior advisor on the line that made hold on for 30mins who clearly didn’t know what he was doing, I dropped the call and phoned back, I was then out through to another senior advisor which says to me cause I claimed they increased my premium and then says to me oh last year I claimed as well. Last year I did a tyre claim which KP logged as an accident, and I have been fighting with them to remove this accident claim. The advisor says she needs to chat to claims dep and check if any invoices was paid etc and get back to me on the 2nd Nov, to date no one has called me back. They quick to take out money but clear their *********** staffs mess, disgusting service I will be moving away
Here's the thing, like all insurers, we too need to implement policy rerates to keep up the rising costs of parts, labour rates, repairs, inflation etc... Which even we can't ignore!
These costs aren't linked to the value of your car, which as you know, depreciates monthly. And unlike other insurers, King Price takes this into account and DECREASES your comprehensive car insurance premium every month.
Our retentions team will be in contact to discuss.
Here's the thing, like all insurers, we too need to implement policy rerates to keep up the rising costs of parts, labour rates, repairs, inflation etc... Which even we can't ignore!
These costs aren't linked to the value of your car, which as you know, depreciates monthly. And unlike other insurers, King Price takes this into account and DECREASES your comprehensive car insurance premium every month.
Our retentions team will be in contact to discuss.