RK
Robyn K
1 reviews | Active since Dec 2017
19 Mar 2025, 08:29
Royalty... Pah!
Beyond disappointed! I've been with King Price for over 7 years, this is my VERY first claim, and now that I have to, as my car died in the flooding that hit Johannesburg, I'm so disappointed that you are not treated like 'royalty'! A time-line on feedback by 'latest' 19 March... Today is the 19th and when I phone, the Assessor is in a meeting?!?! I will get feedback by close of business today?!?! I notified King Price on the 9th, car towed on the 10th, it takes 9 DAYS to assess my car?!?! How long will repair time be?!?!
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King Price Insurance's replyOfficial
19 Mar 2025, 09:38Hi Robyn
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
As per our records the assessor was in contact with you this morning to discuss. Should you require any further information kindly contact our claims team directly.
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
As per our records the assessor was in contact with you this morning to discuss. Should you require any further information kindly contact our claims team directly.
King Price Insurance's reply19 Mar 2025, 09:38
Official
Hi Robyn
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
As per our records the assessor was in contact with you this morning to discuss. Should you require any further information kindly contact our claims team directly.
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
As per our records the assessor was in contact with you this morning to discuss. Should you require any further information kindly contact our claims team directly.