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nemadodzitc N

1 reviews | Active since Aug 2016

02 Aug 2016, 14:40

Royal Service - Royal Joke

<p>The low premiums certainly translate to a low level of service. Vehicle was ****** and recovered , towed to king price destination and took 17 days for an assessor to provide assessment. Basie Piek provides non existing service and feedback, that’s if you can get hold of him, Cornet Maas, please assist, and train staff to be honest and clear wrt progress of claims. It was communicated that the registered driver of the vehicle had 7 years claim free, and now it is disputed, dispute after dispute, transcript after transcript, now 22 days later , and still looking for reasons not to assist / pay. Really so disappointed, and without transport.</p>

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Replies (2)
King Price Insurance
King Price Insurance's reply02 Aug 2016, 14:51
Official

We’re usually quite a speedy bunch which is why we’re sorry to hear about your bad experience. We’ll investigate and see what the holdup is. We’ll be in contact to discuss.

Royal regards,

The king’s court

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nemadodzitc N's update10 Aug 2016, 06:51
Reviewer Update

thanks to the king's court for taking this matter seriously, my claim has been finalised within 48hrs of this post, i am happy with the outcome and i am looking forward to work with king price again if possible. king price, you are the best.