LL
Len L

1 reviews | Active since Apr 2010

26 Apr 2018, 13:05

Royal service from KingPrice

I am so proud and elated to write this compliment, I joined the royal family in October 2017 but only took delivery of my vehicle in January 2018. I was unfortunately involved in a head collision that ended in a total loss of my vehicle. I had many people driving into a state of panic that King Price is the worst Insurer I could have chosen to cover myself with. I now say that is utter nonsense as due to a magnificent customer service from Tsholo Mogatusi who registered my claim on the 28.04.18 after I had challenges in the beginning to get my claim going. My senior assessor Willie du Plessis who was assigned to validate my claim was able to discern and determine that I was not in the wrong and only after 3 months of cover had King Price settle my claim and pay for my written off vehicle for its insured value which was much much greater than what I had taken cover for. A great coincidence was when I called in to confirm if they received the settlement letter I sent I spoke to the same Tsholo that began the positive upward curve on my experience ending a period of great a service. Thank you so much King Price and will continue to be a great ambassador to your brand and service.

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Replies (1)
King Price Insurance
King Price Insurance's reply26 Apr 2018, 13:52
Official

Good day to you, bearer of compliments!

Thanks!

We’re so happy that you’re happy, and we’ll definitely let Tsholo and Willie know all the good things you’re saying.