Royal nonsense
King price has been very inefficient in processing my vehicle claim. It has been over a month and my vehicle has not been released to the repairer. The consultant assigned to my claim, Callyn Jones, has not once contacted me to inform me of the claim progress and he has been unreachable. Never responds to my emails or calls.
I am really disappointed with the level of service that I have received after being a loyal client for over 10 years.
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King Price Insurance's replyOfficial
27 Jul 2023, 10:46Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your matter has been referred to management and you will be contacted shortly.
King Price Insurance's reply27 Jul 2023, 10:46
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your matter has been referred to management and you will be contacted shortly.