Royal Garbage!

King Price sucks when it comes to claiming for an incident!

I've been waiting nearly 3 months for my car to be fixed after a rear end accident that was not my fault. The panel beater is waiting for one last part which was somehow misplaced and not sent from France with the first parts import. I have now heard that I need to wait an extra month and a half to receive the last part for the repair. This would mean that I am 4 and a half months without a vehicle. And King Price will not provide a courtesy car.

To make matters worse the only reason I know any of this is because I phoned around to each company (4 different companies) involved in the parts ordering process, myself, because King Price employees could not do their job.

King Price did not follow up with me and since the beginning of this process I had to phone them just to get any information on my claim. Their parts ordering process is set up to go through 3-4 different companies instead of taking a direct channel which has also added to the confusion and loss of parts.

In conclusion this company is a waste of time and the low monthly premium is a **** to get new clients. But when it comes to doing the very thing you pay them for, they cannot execute! I hated my experience with these people!