Roadside Assistance what a JOKE

On 13 December 2018 I took my mom to PMB hospital and on the way home my car broke down and could not be driven further. I contacted Roadside assist for help and they had her towed. Only for me to be left stranded almost 300km away from home. After struggling and many many phone call we eventually opted to get a taxi home to newcastle. R1500 later we home safely. Today the 19th of December I'm told by a call center agent that they were supposed to give me accommodation and avehile since I was so far from home. The response after me telling her what happend is "sorry". Really is that all they can do now I still have to fetch my vehicle in Ladysmith and pay for the repairs. King price catch a wake up you are pathetic anw I'm sure you are loosing clients as a result of the bad service. This is not the way to treat clients.